Expert Tips and Guidance for Licensed Premises to Re-Open Safely

Many of our pubs, bars and restaurants are getting ready to re-open their doors from the 4th July.


Keen to support them, Promoting Trafford arranged for experts Night Time Economy Solutions to provide a free webinar to some of our local business owners, Altrincham and Sale Chamber of Commerce and Trafford Council representatives.


Joanne Cox-Brown gave an insight into some of the essential areas that businesses need to consider and complete before re-opening, in order to provide a safe and hygienic environment for staff and customers. Considerations such as:


  • Dealing with customer anxiety and expectations
  • Staff training
  • Cleaning
  • Risk management
  • Social distancing
  • Marketing and PR
  • Menu options
  • Legal considerations
  • And more!


There is so much to consider, including how to enable safe queuing if your premises are full; consider having a meet and greet staff member on the door to welcome customers and explain the changes and new processes you’ve introduced; ensure all staff receive weekly training on the new risks and expectations; the need to take contact details of every adult coming in to your premises – and keeping these safe for 28 days; consider using technology and apps for customers to be able to pre-book and pay for their food and drink; NO condiments or products to be kept on tables; use single-use condiments and menu’s; good signage throughout the premises; bathroom facility hygiene…..


Joanne has been kind enough to share her presentation slides, notes to the some of the questions asked and a reminder of the official Government guidance for such businesses. You can download these HERE.


Trafford Council will also be working to any new instructions provided by the Government to relax the guidelines for outdoor seating and licenses. This is expected to include a quicker turnaround and reduced fee for such licenses. They have also published their own local guidance, ‘Retail and Hospitality Businessses: A Guide For Re-opening Safely’, which you can also download HERE.


If you’d like more details on the new licensing guidelines or process, please contact Trafford Council direct.


A big thank you to Night Time Economy Solutions for their time and sharing their expert knowledge with us.


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