True Physio was born out of the desire to create a group of clinics that would help people live the lives they love by providing Physiotherapy “properly” as they would put it, putting their customers and staff first.
This has been essential over the last 15 months, making sure the needs of customers were being met.
With years of experience in private practice, the founders wanted to focus on quality not quantity. They have invested in the best staff, innovative educational equipment, and comprehensive rehabilitation equipment so that they can provide the very best Physiotherapy and Massage, but also engage, educate and then rehabilitate their patients enabling them to make a long-lasting improvement in their health. This ensures every single patient gains maximum benefit from their treatment sessions at True Physio, whether it be for physiotherapy, sports therapy, massage, or podiatry.
When clients are assessed by one of their therapists, they will take the time to listen and understand their condition, and exactly how it affects them. They will do a detailed assessment and explain the nature of the problem, before developing a treatment plan incorporating the latest clinical evidence alongside the clients own personal requirements to help them reach their own set goal.
True Physio love that they get to be the ones to help people to their goals, and so they build everything around that. Over many years of experience, they have grown to understand that whilst their patients want to be rid of their pain, their ‘real goal’ is much more personal and it means the world to them. Ture Physio understand that their clients are not just coming for an appointment, they are investing their time, money and total trust in True Physio to help them reach their goals, and the teams at True Physio take that VERY seriously.
Over this difficult period of lockdown True Physio have continued to help their clients, new and old. They opened their diary to make online video appointments available for people who found they needed help but had to isolate or were shielding. They added FREE 15min online assessments to the diary also, in case people needed advice and were unsure if they needed a trip to the clinic. True Physio understood that many people were a little wary of leaving the safety of home in the middle of a pandemic and the clinics worked to accommodate this best they could. The clinics continues to follow all covid safe precautions and procedures, but True Physio have kept the option to book an online consultation and FREE assessments for anyone who prefers.
Alongside clinic work, True Physio work with a number of small and medium sized companies, clubs and groups locally, providing pop up advice clinics, online events and on-site Physiotherapy to help team members and colleagues stay fit, in work and help employees feel valued and important. True Physio love helping people get back to the things they love to do, and the things they have to do!
“The more people we can help the happier we are! We are also a dog friendly clinic, have no one to take care of your dog, don’t worry, bring them to your appointment!”
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